Terms of Service

By using the websites under the domain planfold.io and its subdomains ('the services'), you agree to these terms.

Description of Service

The services are provided for business and personal use. They include website development, process automation, AI solutions, managed IT services, as well as tools such as a URL shortener, a customizable start page, and a software installation script generator.

Customer Obligations

When registering or using our services, you must provide accurate and complete personal information. You must notify PLANFOLD immediately of any changes to this data.

You are responsible for keeping your access credentials confidential and changing them immediately if compromised. You are liable for any misuse of your credentials if you have been negligent.

You are responsible for maintaining adequate backups of your content and data. Unless otherwise agreed, PLANFOLD does not perform backups of customer content.

When using our services, you must comply with applicable laws and refrain from actions that could disrupt our operations. The following activities are prohibited:

• Sending mass unsolicited emails or spam
• Storing or distributing content of a pornographic, erotic commercial nature, or copyrighted material without authorization
• Operating cryptocurrency mining services
• Storing or distributing content with extremist political content, hate speech, or calls to violence
• Running services that cause unusually high server load without prior agreement

You acknowledge that PLANFOLD does not review your stored content; you are solely responsible for the legality of such content.

PLANFOLD reserves the right to temporarily suspend services if you violate these obligations or if there is reasonable suspicion of such violation. Where possible, PLANFOLD will notify you before suspension; if urgent action is required, notification will follow promptly with opportunity to respond.

If you discover any technical malfunction, you must notify PLANFOLD immediately with detailed information about the issue.

No Warranty

The services are provided without any warranties of any kind, express or implied. We do not guarantee the availability, accuracy, or reliability of the services.

PLANFOLD is liable only for gross negligence or willful misconduct by itself or its agents. This does not apply to breaches of essential contractual obligations. In case of minor negligent breach of essential obligations, liability is limited to typical foreseeable damages at the time of contract conclusion.

You are liable for all direct and indirect damages (including lost profits) resulting from your breach of obligations under these terms.

You agree to indemnify and hold PLANFOLD harmless from any third-party claims arising from the illegality of content you have stored or created using our services. This indemnification includes legal defense costs.

Limitation of Liability

In no event shall the operator of this website be liable for any direct, indirect, incidental, or consequential damages arising out of the use or inability to use the services.

AI Chatbot Usage Terms

Our website provides an AI-powered chatbot for your convenience. By using this chatbot, you agree to the following specific terms:

No Legal Validity: Messages and responses from the chatbot are generated by artificial intelligence and do not constitute legal advice, binding offers, or contractual declarations. Any information provided by the chatbot is for informational purposes only and has no legal effect. You may not rely on chatbot responses as legally valid statements from PLANFOLD.

Intended Use: The chatbot is designed solely to provide basic information about our website, services, and to explain relevant terms. It is not intended for general everyday questions, personal advice, or topics unrelated to our services.

Prohibited Uses: You are expressly prohibited from:

• Using the chatbot for everyday questions or general inquiries unrelated to our services
• Attempting to manipulate, jailbreak, or trick the chatbot into providing information it is not designed to disclose
• Attempting to extract sensitive data, personal information, or confidential business information through the chatbot
• Using the chatbot for any illegal, harmful, or abusive purposes

Accuracy: While we strive to provide accurate information, the chatbot may occasionally generate incorrect or incomplete responses. Always verify important information through official channels (contact form, email, or phone).

Data Processing: By using the chatbot, you consent to the processing of your messages as described in our Privacy Policy. If you provide contact information, you consent to being contacted regarding your inquiry.

Changes to Terms

We reserve the right to modify these terms at any time. Your continued use of the services after any such changes constitutes your acceptance of the new terms.